Classified Ads

(Posted 25 May 2023)

Positions Vacant

Are you passionate about providing excellent medical care and services to furry companions? Do you want to work in a comfortable and relaxing environment where you can learn all kinds of technical skills and build a fantastic skill set? If so, we're looking for you!

At Paws and Tails Veterinary Hospital, we're seeking veterinary assistants and customer service receptionists to join our amazing team. Our hospital, located in Sheung Wan/Sai Yin Pun, is rapidly expanding, and we need talented and dedicated staff to help us provide the best care to our clients and patients.

Our chief Vet Dr. Ryan Chuang is enthusiastic about teaching, and we'll ensure that our staff are trained using the most up-to-date knowledge, enabling them to provide the best care possible. You'll be able to learn all kinds of technical skills, including blood sampling, injection skill, performing dental radiograph, cystocentesis, familiar with microscope for routine cytology, and much more.

We care about our staff, and our hospital design and equipment are user-friendly to make your job easier. We use the Ezyvet system to save you lots of time entering client notes and spending more time engaging with clients. We provide a comfortable staff rest area, and all staff are trained with a hands-free technique when completing X-rays to avoid any exposure to radiation.

We have a wideclient base made up of friendly, compassionate, and understanding people, making the working environment much less stressful. Plus, all of our equipment is top-of-the-range, including ultrasound, digital X-ray, dental X-ray, IDEXX blood test, IDEXX urinalysis reader, vessel sealing machine, automatic anesthetic machine, and more.

Veterinary Assistants


  • At least 1 year of veterinary assistant
  • fluent Chinese and English speaking and writing skills
  • Good communication skills
  • Good team player
  • Self-motivated, patient and willing to learn
  • Animal lover


  • Assist during veterinary consultations and surgeries
  • Handle lab work, take care of hospitalization cases
  • Performing different kind of examination tests
  • Communicate with clients and provide excellent customer service
  • Maintain clinic hygiene and cleanliness

Customer Service Receptionist


  • Fluent in Chinese and English speaking and writing
  • Previous experience in a customer service or receptionist role are preferred
  • Excellent communication skills and the ability to interact with clients in a professional and friendly manner.
  • Strong organizational skills and attention to detail.
  • Positive attitude and a willingness to learn.


  • Greet clients and visitors with a warm and friendly welcome
  • Answer phone calls and emails in a timely and professional manner
  • Schedule appointments and manage the hospital's appointment book.
  • Assist clients with check-in and check-out procedures
  • Handle payments and process invoices.
  • Maintain a clean and organized reception area, including stocking supplies

Our offer

  • Competitive salary based on experience and ability
  • Accurate technical skills learning opportunity
  • AIRC program support
  • Generous monthly to quarterly bonus
  • 5 days per week based on shifts (Mon-Sat 9 am - 7 pm, Sun 9 am - 6 pm, with 1-2 pm lunch break), annual leave, birthday leave, and public holiday (we close on public holiday)
  • 50% staff discount, a comfortable working environment and relaxing atmosphere
  • Company gathering lunch/dinner
  • Great team support
  • Flexible working culture.

If you're interested in joining our team, please send your CV and application letter to We look forward to hearing from you!